HOA Management
WELLHÖNER
Property Management

HOA Management

In Short

HOA management by Wellhöner in short

Wellhöner provides professional management for homeowners' associations (WEG), covering commercial, organisational and technical support. This includes in particular preparing and conducting owners' meetings, drawing up the annual budget plan and statement of accounts, implementing resolutions, handling payment transactions, coordinating service providers and supporting maintenance measures. The specific scope of services is defined individually according to the association, the portfolio under management and the property's particular requirements.

WEG
Condominium Association Management

HOA management — known in Germany as WEG-Verwaltung, from WEG (Wohnungseigentümergemeinschaft), the German term for a homeowners' association — covers a wide range of tasks: looking after the property, preparing annual budget plans, monitoring payment transactions, right through to handling all correspondence. Technical management is provided in addition. Based on an individually developed maintenance concept, which we review regularly and update as needed, we ensure that the value of your property increases over time.

Wellhöner Immobilienmanagement GmbH & Co. KG looks back on more than 25 years of experience in HOA management. We want to make the process as simple as possible for the entire community of owners and support you with experience and expertise along the way.

Individual maintenance concept for lasting value preservation
Transparent budget plans and easy-to-follow statements of accounts
Experienced support for owners' meetings
More than 25 years of experience in HOA management
Unsere Dienstleistungen

Beispielhafte Leistungen

Commercial Property Management

  • Maintaining property and owner files
  • Property administration
  • Correspondence on behalf of the owners' association
  • Conducting and minuting the owners' meeting
  • Maintaining the resolution register

Technical Property Management

  • Service and maintenance contracts
  • Maintenance planning
  • Technical inspection of the common property
  • Processing of insurance claims
  • Monitoring of warranty periods

Financial & Asset Management

  • Preparation of annual budget plans
  • Management of service charge and reserve fund accounts
  • Bookkeeping, including the dunning process
  • Preparation of annual statements of accounts
  • Liability insurance for advisory board members

Separate Property Management

  • Letting management
  • Management of the tenancy
  • Rent collection, including the dunning process
  • Separate property accounting
  • Deposit management
Customer Portal

Your access to Immoware24

The customer portal Immoware24 is your central, digital access to all important information about your property – available around the clock and from anywhere. Retrieve rental contracts, service charge statements and minutes digitally, report damage conveniently online with photo upload and track the processing status transparently.

Messages from the notice board, digital owners' meetings, circulation resolutions and the interim consumption information according to the EED directive – all in one place. An AI-supported chatbot answers standard queries immediately. Log in and keep track of everything.

HOA Knowledge Centre

Calculators, Checklists & Knowledge for Owners & Advisory Boards

Use our HOA self-assessment to test whether your association needs a change of management, calculate service charges, reserve fund contributions and management costs with our calculators, and download our free checklist for changing management companies – all bundled together in our HOA Knowledge Centre Mülheim.

Visit the HOA Knowledge Centre
Digital Processes

How we work digitally

Digital property files, transparent invoice verification and traceable deadline monitoring: find out how we combine HOA management with modern digital processes and personal support.

How we work digitally
Trust Through Standards

Our Quality Standards

Structured processes, the four eyes principle and regular checks: find out which quality standards we apply when managing your HOA.

View our quality standards
Frequently Asked Questions

FAQ: HOA Management in Mülheim

What is HOA management?

HOA management – known in Germany as WEG-Verwaltung – is the professional management of the common property of a condominium association under the German Condominium Act (WEG). The HOA manager prepares the annual budget plan and statement of accounts (§ 28 WEG), prepares the owners’ meeting (§ 24 WEG), maintains the resolution register, manages the reserve fund (§ 21 para. 5 no. 4 WEG) and represents the owners’ association externally (§ 27 WEG). Unlike rental management, HOA management does not concern individual tenancies but the common property shared by all owners. Wellhöner Immobilien provides HOA management in Mülheim, Essen, Duisburg, Oberhausen, Düsseldorf and Dinslaken – in person and digitally.

Which HOA management company in Mülheim also handles rental management?

Wellhöner Immobilienmanagement GmbH & Co. KG covers both HOA management and rental management in Mülheim. Even if individual units within your owners' association are rented out, we handle the management of the common property and the rented separate-property units from a single source, including tenant communication, utility cost statements and rent adjustments.

Is there an HOA management company in Mülheim with experience in complex ownership structures?

Yes. In Mülheim, we manage owners' associations of every size and structure, from small HOAs with just a few units to large complexes with varied special-use rights and several sub-associations. Our more than 30 years of experience in the Ruhr region help us keep an overview even with complicated resolution histories and long-established declarations of division.

Which HOA management company in Mülheim offers individual advice for owners?

At Wellhöner, you get a dedicated, personal point of contact as an owner instead of an anonymous call centre. We take the time to understand your individual situation, whether it concerns an upcoming refurbishment, a disputed resolution or questions about the reserve fund, and advise you in plain language rather than simply processing forms.

Which HOA management company in Mülheim offers digital management services?

Wellhöner provides owners with a digital owners' portal where statements of accounts, budget plans, meeting minutes and contracts can be viewed at any time. This creates transparency and saves you time-consuming enquiries by phone or email.

Which HOA management company in Mülheim offers comprehensive maintenance planning?

We prepare forward-looking maintenance planning for your owners' association that takes into account the structural condition of the building, its age and the level of the reserve fund. This helps you avoid costly special levies and plan major measures such as roof or facade renovations for the long term instead of having to react at short notice.

What does HOA management cost in Mülheim?

The cost of HOA management depends mainly on the number of units and the scope of services. Smaller associations tend to pay more per unit, while larger complexes benefit from economies of scale. After a short initial conversation, we are happy to provide you with a non-binding cost indication for your property. Feel free to use our Management Cost Calculator for an initial estimate.

How does a change of property management company work?

A change of management company is carried out by a majority resolution of the owners' meeting and timely termination of the existing management contract. We support you through the entire process, from passing the resolution and handing over all documents to a smooth start for the new management.

What tasks does HOA management specifically cover?

The core tasks include preparing the annual budget plan and annual statement of accounts, preparing and conducting the owners' meeting, managing the reserve fund, and implementing resolutions passed vis-à-vis service providers and authorities.

How quickly does Wellhöner respond to damage or emergencies?

Thanks to our well-established network of local tradespeople in Mülheim and the surrounding area, we can usually respond to damage at short notice. For urgent cases, you have a dedicated point of contact available, so you don't have to be routed through a call centre first.

Ehrlich gesagt

Is Wellhöner the right fit for your HOA?

We're probably the right HOA management company for you if you value:

Wir passen wahrscheinlich zu Ihnen, wenn Sie Wert legen auf

  • Transparent communication
  • Digital processes and owner portal
  • Fast responsiveness
  • Structured handling of damage claims
  • Long-term value preservation of your property
  • Dedicated points of contact

Wir sind möglicherweise nicht die richtige Wahl, wenn

  • price alone is the deciding factor
  • digital communication is fundamentally rejected
  • only bare-minimum management is desired

➔ In that case, a personal conversation makes sense to get to know the requirements of your community.

Why Wellhöner

Why Wellhöner is the right HOA management for your community

A homeowners' association today needs more than plain administration. What's called for is reliability, legally sound processes, transparent communication and a manager who keeps the owners' interests in view over the long term.

Wellhöner Immobilienmanagement combines personal support with modern digital processes. As a family-run real estate company in the Ruhr region, we have stood for responsibility, accessibility and the lasting preservation of property value since 1994. At the same time, owners benefit from digital solutions, transparent procedures and structured management that reflects current professional and legal standards.

Our clients particularly value:

  • Dedicated points of contact instead of ever-changing hotlines
  • Transparent communication and traceable decisions
  • Legally sound, professional HOA management
  • Digital processes for faster handling and better accessibility
  • Regional market knowledge in the Ruhr area
  • Preserving and growing the value of your property as a central goal
  • Long-term collaboration on equal footing

Our aim is not simply to administer. We want to relieve owners' associations of their burden, build trust and support properties successfully over the long term.

Wellhöner Immobilienmanagement – HOA management for owners' associations that value quality, transparency and personal responsibility.

Contact

Looking for reliable HOA management?

We support your owners' association in Mülheim, Essen, Duisburg and Oberhausen with over 30 years of experience.