Our Team
WELLHÖNER
About us

Our Team

People & Personalities

Behind Wellhöner Immobilien are people who are passionate and expert about your property. From the initial consultation through the support during sales and rental processes to long-term care within property management – our team accompanies you reliably, transparently and with personal closeness through every phase of your property. We combine years of regional market knowledge with modern digital tools to always offer you the best possible solution.

Our human team is complemented by our digital colleagues: Vera, our digital colleague on the phone, as well as Max and Pia, our digital colleagues for email, WhatsApp and live chat. Together they ensure that you can reach us at any time – by phone and in writing. This way, no request goes unanswered, even outside classic office hours or in particularly busy periods. Human expertise and digital accessibility go hand in hand with us.

Marcus Wellhöner

Marcus Wellhöner

Management

As owner, Marcus Wellhöner has shaped the business development of the group for over two decades. His expertise covers real estate brokerage, property management and strategic consulting.

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Brokerage Team

Brokerage Team

Real Estate Brokerage

Our brokers accompany you from the initial consultation to the handover of keys – with deep market knowledge and personal commitment.

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Management Team

Management Team

Property Management

Our management specialists take care of rental management, WEG management and technical property management – reliably, transparently and digitally.

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Valuation Team

Valuation Team

Property Valuation

Our experts prepare precise and market-appropriate valuations – based on current data and years of regional experience.

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Marcus Wellhöner
Management

Marcus Wellhöner

As owner, Marcus Wellhöner has shaped the business development of the group for over two decades. His expertise covers real estate brokerage, property management and strategic consulting. With negotiating skill, market instinct and a clear eye for the essentials, he represents the interests of our clients – competently, reliably and with a passion for real estate.

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Nicole Schmitz
Authorized Signatory

Nicole Schmitz

Nicole Schmitz is a bank clerk and partner at Wellhöner Immobilien. As authorized signatory, she is responsible for WEG management, rental management, human resources and heading the accounting department – with care, experience and commercial foresight.

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Jessica Hemsing
Accounting

Jessica Hemsing

Jessica Hemsing is an industrial clerk and supports the areas of accounting, case processing and rental management – with care, structure and commercial experience.

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Natascha Sommer
Trainee Real Estate Agent

Natascha Sommer

Natascha Sommer is completing her training as a real estate agent at Wellhöner Immobilien and supports the areas of rental management, WEG management, commercial management and accounting – with commitment and a good eye for detail.

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Rahela Boldovina
Trainee Office Management Clerk

Rahela Boldovina

Rahela Boldovina is completing her training as an office management clerk at Wellhöner Immobilien. Her focus is on assisting the management – with care, reliability and a good sense for commercial processes.

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Vera
24/7 Availability

Vera, our digital colleague

Vera is our AI-powered phone assistant. She takes incoming calls around the clock, understands your concern, answers standard questions immediately and routes complex cases specifically. This way, no call goes unanswered – even outside office hours or during peak times.

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Better ticket quality

Callers stay on the line and mention everything important. This way, complete tickets are created instead of half information.

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More satisfied callers

Those who know who is answering are more relaxed and feel well taken care of. No guessing at the beginning.

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Less rework

Fewer follow-up questions and duplicate calls because the concern is captured cleanly right away.

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Max
24/7 Availability

Max, our digital colleague

Max is our AI-powered digital colleague for written channels. He processes incoming requests via email, WhatsApp and live chat around the clock – he categorizes messages, answers routine questions immediately, asks targeted follow-up questions for unclear matters and forwards urgent concerns directly to the responsible colleagues. This way, no message is lost and every request reaches the right contact person quickly.

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Immediate answers

Routine questions are answered immediately around the clock – without waiting time, regardless of when the message arrives.

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Targeted forwarding

Complex concerns land automatically with the right contact person – with all important info in context.

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No request lost

Every message is captured, categorized and tracked – so nothing gets lost, even during peak times.

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Pia
24/7 by email

Pia, our digital assistant

Pia is our AI-powered digital assistant for all requests regarding rental, sales and real estate brokerage. By email, she immediately answers questions about available properties, viewing appointments and applications, captures interest and routes complex concerns to the responsible brokers. This way, every interested party receives the right information quickly – around the clock.

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Tailored property info

She knows available properties and immediately finds the right offer for your search criteria.

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Quick appointment scheduling

Viewing appointments and requests are coordinated and forwarded around the clock.

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Continuous support

From first contact to your request, your concern remains seamlessly traceable.

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Contact

Would you like to meet our team?

Contact us – we look forward to your request and are happy to advise you personally.