Rental Management
Rental management by Wellhöner in short
Wellhöner handles the ongoing rental management of let multi-family houses, rental buildings and suitable mixed-use properties within our designated service areas. Depending on the agreement, this covers in particular tenant communication, tenancy administration, monitoring of incoming payments, utility cost billing, repair coordination and owner reporting. The specific scope of services depends on location, property type, usage structure and management needs. Commercial properties are covered separately through our dedicated commercial property management offering.
The sole management of individually let condominium units is not the focus of Wellhöner's service offering.
Our rental property management service covers the complete commercial and technical support of a rental building (commercial or residential). We handle all tasks that arise in the management of rental properties and take on the not always straightforward task of representing the landlord's interests.
Value-enhancing management of your property is characterized by high tenant satisfaction and short vacancy periods, by optimized operating and maintenance costs, and by sustainable lettability on market-appropriate terms. We are the personal point of contact for tenants and serve as a direct link between residents and owner.
Beispielhafte Leistungen
Commercial Property Management
- Maintaining property and tenant files
- Contract management
- Rent increase procedures
- Correspondence relating to the managed property
- Service charge billing
Technical Property Management
- Service and maintenance contracts
- Maintenance planning
- Processing insurance claims
- Monitoring of warranty periods
- Regular property inspections
Financial & Asset Management
- Rent collection incl. reminder process
- Accounting
- Property budgets
- Property reporting to owners
- Deposit management
Letting Management
- Property-oriented marketing
- Conducting viewing appointments
- Credit checks of prospective tenants
- Conclusion of tenancy agreements
- Handover of the rental unit
How a management handover works
Initial Consultation
We get to know your property and discuss your requirements.
Individual Proposal
You receive a transparent proposal covering services and fees.
Contract Signing
Joint drafting of the contract with a clear scope of services.
Management Handover
Structured takeover of all documents and processes.
Ongoing Support
Personal, digital and legally sound management of your property.
Which rented properties can we manage?
Our management services are not limited to classic residential properties. Depending on the property and management requirements, commercially used and mixed-use properties can also be professionally managed.
Rental Buildings & Multi-Family Houses
Ongoing commercial and technical support for let residential properties with one or more tenancies.
Commercial Properties
Management of let commercial properties, covering the commercial, technical and organisational requirements that arise from commercial tenancies.
More on commercial property managementMixed-Use Properties
Management of mixed residential and commercial buildings and other properties combining residential and commercial use.
How we work digitally
Digital tenant files, transparent utility billing and structured communication: find out how we combine rental management with modern digital processes and personal support.
Our Quality Standards
Structured processes, the four eyes principle and regular checks: find out which quality standards we apply when managing your rental properties.
Ihr Zugang zur Immoware24
Das Kundenportal Immoware24 ist Ihr zentraler, digitaler Zugang zu allen wichtigen Informationen rund um Ihre Immobilie – rund um die Uhr und von überall verfügbar. Rufen Sie Mietverträge, Nebenkostenabrechnungen und Protokolle digital ab, melden Sie Schäden bequem online mit Foto-Upload und verfolgen Sie den Bearbeitungsstatus transparent.
Mitteilungen vom Schwarzen Brett, digitale Eigentümerversammlungen, Umlaufbeschlüsse und die unterjährige Verbrauchsinformation gemäß EED-Richtlinie – alles an einem Ort. Ein KI-gestützter Chatbot beantwortet Standardanfragen sofort. Loggen Sie sich ein und behalten Sie alles im Blick.
FAQ: Rental Management
What does professional rental management cost?
The cost of rental management depends on the number of residential units, the condition of the property and the agreed scope of services. Typically, a percentage of the net cold rent is charged. We’re happy to provide a transparent, no-obligation quote for your property on request.
For which properties does Wellhöner offer rental management?
We manage multi-family houses, individual condominium units, mixed-use properties and smaller residential complexes in Mülheim an der Ruhr, Essen, Duisburg, Oberhausen and throughout the Ruhr area.
How does a change of management company work?
Changing management companies is more straightforward than many owners expect. We take care of the structured coordination: handover of documents, transition of service providers, tenant communication and ongoing management – without interruption.
Does Wellhöner also manage individually let apartments?
Yes. For individually let condominium units, we offer specialised separate-property management that combines rental management with the HOA interface.
Does Wellhöner also manage let commercial properties?
Yes. Depending on the property and management requirements, Wellhöner can also manage let commercial properties. Commercial tenancies, operating costs, technical requirements and organisational processes are taken into account according to the specific property. For specialised information, please see our commercial property management page.
Can mixed residential and commercial buildings also be managed?
Yes. Mixed-use properties can combine different residential and commercial tenancies within a single building. Wellhöner can provide commercial, technical and organisational support for such properties within the agreed scope of management.
Is Wellhöner the right fit for your rental property?
We're probably the right rental management company for you if you value:
Wir passen wahrscheinlich zu Ihnen, wenn Sie Wert legen auf
- Transparent communication
- Digital processes and owner portal
- Fast responsiveness
- Structured handling of damage claims
- Long-term value preservation of your property
- Dedicated points of contact
Wir sind möglicherweise nicht die richtige Wahl, wenn
- price alone is the deciding factor
- digital communication is fundamentally rejected
- only bare-minimum management is desired
➔ In that case, a personal conversation makes sense to get to know the requirements of your property.
Interested in our rental property management?
We manage your rental properties in Mülheim, Essen, Duisburg and Oberhausen – reliably, transparently and with over 30 years of experience.
